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2026-529 - Customer Service Supervisor Automotive M/F

Mon, 01 Jun 2026 09:58:32 Z

Position description :

Job Purpose The Customer Service Supervisor is responsible for leading, motivating, and developing the customer service team to deliver a high‑quality, consistent service to customers. The role ensures customer enquiries and orders are handled efficiently, KPIs are met, and processes are followed in line with company standards. The Supervisor acts as a key point of escalation and a link between Customer Service, Sales, Operations, and other internal stakeholders. Key Responsibilities Team Leadership & Performance Management Lead, coach, and support the customer service team to achieve service levels and performance targets. Set clear expectations, conduct regular one‑to‑ones, performance reviews, and appraisals. Manage attendance, holidays, timekeeping, and adherence to company policies and procedures. Identify training needs and support ongoing development of team members. Customer Service Operations Oversee day‑to‑day handling of customer enquiries, orders, complaints, and escalations. Act as the main escalation point for complex or high‑risk customer issues. Ensure accurate and timely processing of customer orders, documentation, and system updates. Monitor workload distribution and ensure effective resourcing to meet demand. Quality, KPIs & Continuous Improvement Monitor team performance against agreed KPIs (e.g. response times, order accuracy, customer satisfaction). Review customer feedback and identify trends or improvement opportunities. Support implementation of process improvements to enhance efficiency and service quality. Ensure compliance with internal procedures, audit requirements, and quality standards. Stakeholder Management Maintain effective working relationships with Sales, Operations, Logistics, Finance, and other departments. Liaise with customers as required to resolve issues and manage expectations. Provide regular reporting and updates to the Customer Service Manager. Knowledge, Skills & Experience Essential Previous experience in a customer service or service administration environment Experience supervising or coaching a team Strong communication skills (written and verbal) Good organisational skills with the ability to prioritise and manage multiple tasks Strong customer focus and problem‑solving ability Desirable Experience working with CRM / ERP systems KPI reporting and performance management experience Experience in a manufacturing, service, or B2B environment
Location : Trafford Park

2026-524 - ACCOUNTING TRAINEE M/F

Mon, 01 Jun 2026 06:13:53 Z

Position description :

Exide Technologies, an international company and industry leader, is looking for a young, dynamic individual keen to learn in an international environment to undertake an internship in our Accounting and Finance Department at our corporate offices in Azuqueca de Henares. Main Tasks: - Document management - Support with data processing and Excel files - Accounting, recording journal entries - Reviewing accounting and financial data - Support with tax preparation Desired Candidate Profile: - Degree in Business Administration or similar - High level of English - Advanced proficiency in Excel and Microsoft Office - Availability for full-time
Location : AZUQUECA

2026-474 - MANAGER, HR PLANT AZUQUECA M/F

Mon, 01 Jun 2026 06:12:46 Z

Position description :

n/a
Location : AZUQUECA
Language / Level :
English : C1 - Advanced
Language / Level :
Spanish : 4- Mother tongue

2026-558 - SUPERVISOR, PRODUCTION AZUQUECA M/F

Mon, 01 Jun 2026 06:10:09 Z

Position description :

What we ask for: · Technical or advanced engineering degree, · Five years or more experience in senior roles within a production plant; experience in the automotive sector and/or assembly line production is an advantage · Having participated actively in lean management and Six Sigma projects. Sharing proactively ideas of best practices in continuous improvement. Ideally have worked within an environment where CI tools have been applied or other business tools such as Six Sigma, Lean techniques. · Team management: proven track record of managing direct/indirect labors. Setting them goals, objectives and generating strong team spirit. Experience of developing teams, including training of teams · Experience in optimizing the effectiveness of working time and schedules for direct workforce. · Experience with lead and other raw materials used. · Being used to work with a strong focus on quality targets and customer satisfaction. Experience managing customer quality requirements and application of the tools needed to meet requirements. Knowledge of ISO 9001 and IATF 16949 norms · Knowledge of the legislation and application for the working area and EHS · Business fluent English language. · Proactive communication with colleagues. · IT skills and good knowledge in IT tools.
Location : 19200 Azuqueca
Minimum level of education required : 3- Bachelor
Language / Level :
Spanish : 4- Mother tongue
Language / Level :
English : C1 - Advanced

2026-566 - PRODUCT ENGINEER AGM M/F

Mon, 01 Jun 2026 06:09:08 Z

Position description :

About the job: For our growing division Automotive in Azuqueca de Henares (Spain) at the earliest possible date we are looking for a: Design Engineer Reporting to the Program Manager your mission will be to lead project development related to new products and technical modifications of existing products. What will your daily responsibilities include in this role? -Prepare technical drawing documentation and batteries component specifications. -Make calculations related to processes control parameters to build the product respecting customer requirements. -Redesign the current batteries and calculate the ratios from Exide batteries or from competition. -Search, request samples and testing of new components and materials according product design, contacting suppliers. -Engineering management of Design BOM components and part numbers Plan, Organize and follow up prototypes and / or presets. -Participation on homologation of component/materials and product/suppliers. -Participation in working group projects such as FMEA, 8D, continuous improvement activities, etc -Participation in internal and external Audits. -Work in the development of battery designs including raw materials and components -Support execution of development roadmaps for product lines, including management of individual projects included in the respective product line roadmap -Be part of development teams for homologation projects to meet project goals -Capture and facilitate the sharing of best practices and lessons learned across plants -Ensure alignment with local goals and requirements; support local teams to follow safe launch methodology -Collaboration in initiatives to improve performance and quality of advanced batteries in partnership with regional and local operations, quality and engineering functions -Participate and support annual costs saving initiatives concerning product and process -Participate and support standardization and roll out of design features, measurement methods & processes for AGM and/or Flooded batteries What we ask for: -Industrial Engineering Degree (Mechanical/Chemical/Electrical Engineering) -Experience in industrial environment, not need battery experience but e with experience in plant / operations. Previous experience in R&D or Quality departments is desirable. -Ability to perform FMEA or risk Analysis for products and process design. -Knowledge in industrial Production Processes. -Analytical Thinking -Business fluent English language. -Proactive communication with colleagues. -IT skills and good knowledge in IT tools. -Knowlwdge to communicate clearly in English ( C1- Advance
Location : AZUQUECA

2026-565 - SUPERVISOR MAINTENANCE PLANT M/F

Mon, 01 Jun 2026 06:07:49 Z

Position description :

Engineering degree, preferably in Mechanical Engineering. At least 2 years of experience in a company within the sector, working in a Technical Department, with specific experience in project management and in a continuous process environment. Strong technical knowledge in the design of equipment and preventive, corrective, and reactive maintenance, as well as computer networks, pneumatics, PLCs, hydraulics, and IT systems. Strong analytical problem‑solving skills. Leadership skills. Management and organizational skills.
Location : 19200 Azuqueca
Minimum level of education required : 3- Bachelor

2026-551 - SPECIALIST, MATERIAL MANAGEMENT MOTION M/F

Tue, 26 May 2026 08:36:47 Z

Position description :

About the job: Located in Zaragoza the purpose of this position is to ensure an efficient material management process in Motion Division. This involves the confirmation of delivery dates and the continous tracking of orders and status's of the orders. Appropriate actions will need to be taken to secure delivery dates with key partners and resolve any resulting problems. Functions: To manage the material management processes within the order management, ensuring efficient performance. To monitor regularly the order status and provide updates in the business. To receive, track and validate the orders and confirm delivery dates. To take actions where appropriate to resolve any delivery conflict in a timely manner. To liaise with stakeholders, departments on a regular basis to resolve any queries. What we ask for: Bachelor’s degree in Engineering, business or technical discipline, e.g., operations management or supply chain management. Advanced excel functionality. Strongly required Advanced English and Spanish. KEY COMPETENCIES: Collaboration Analysis capacity Communication Innovation and digitalization Self motivation
Location : La Cartuja

2026-523 - SUPERVISOR, WAREHOUSE PLANT AZUQUECA M/F

Mon, 18 May 2026 07:23:31 Z

Position description :

Technical medium level degree or equivalent technical education. 3-5 years of relevant experience in a industrial company; Must have knowledge of material and stock management as well as general knowledge of modern warehouse and inventory practices; thorough knowledge of all materials and parts. Must have ability to exactly analyse data in order to develop precise forecasts for suppliers and inventory management; root-cause- analysis thinking. Must have ability to prepare and maintain accurate records of inventory and corresponding reports and IT strong skills in office tools, industrial programs and MRP calculation systems. Must have ability to coordinate the team and establish good and strong relationships with the employees; align and develop individuals; motivation and coaching of team members. Must have ability to interact with external suppliers as well as with other departments within the company (Production, Logistics, Purchasing, Distribution, Quality) and negotiating between different departments/positions in order to achieve fair results for every party involved. Must have ability to work in a structured, systematic and rational way with a strong focus on problem solving; sense of urgency and reactivity; flexibility; proactivity; multitasking, to accept responsibility and to set priorities right; effective decision making and oversee the organization of the production and the plant as a whole to plan timelines and processes. Medium English level is required (mails and meetings).
Location : 19200 Azuqueca de Henares
Minimum level of education required : 2- A-levels
Language / Level :
Spanish : 4- Mother tongue
Language / Level :
English : B2 - Upper-Intermediate

2026-492 - IT TRAINEE M/F

Mon, 18 May 2026 07:18:31 Z

Position description :

IT Intern Exide Group – Alcalá de Henares, Community of Madrid, Spain (On-site) Who we are Exide Technologies is a leading provider of advanced energy storage solutions for the automotive and industrial markets. The company designs, manufactures and markets current and next-generation battery technologies used in a wide range of applications, including automotive, stationary, railway and defense sectors. Exide Technologies serves global markets with first-class battery technologies, expertise and value-added services under many well-known brands. What we are looking for At Exide Technologies, an international company and leader in the sector, we are looking for a young, dynamic person eager to learn in an international environment to undertake an internship/traineeship in our IT Department at our corporate offices in Azuqueca de Henares. Main responsibilities: Assembly and maintenance of equipment. Installation of applications and patches on both computers and servers. General maintenance tasks. Implementation of security measures. Inventory and management of IT equipment. Candidate profile: Higher Vocational Training (Advanced Level) in Microcomputer Systems or equivalent. Full-time availability. Advanced level of English (written and spoken). Knowledge of Microsoft Windows and Office. Knowledge of Active Directory. Knowledge of Android / iOS. Knowledge of the Office 365 suite (user level) and Outlook email. Immediate availability.
Location : AZUQUECA
Minimum level of education required : 1- Technical school
Language / Level :
Spanish : 4- Mother tongue
Language / Level :
English : B2 - Upper-Intermediate