Exide Technologies (www.exidegroup.com) is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems, contributing to the energy transition and driving a cleaner future. Exide Technologies' culture and strategy are centered on recycling, sustainability, and environmental responsibility. The company has 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint with a local supply chain. With a team of 5,000 employees, we provide €1.6bn energy storage solutions and services to customers worldwide, every year.
About the job:
For our growing division, Energy Solutions, in Bolton, UK, as soon as possible, we are looking for a Sales Administrator (Energy Solutions).
Reporting to the Customer Service Manager your mission will be to provide administrative and operational support to the Energy Solutions sales team, ensuring the efficient processing of customer enquiries, quotations, orders, and project documentation. The role acts as a key point of contact for customers and internal stakeholders, helping to deliver an excellent customer experience while supporting business growth and the successful delivery of energy storage and power solution projects.
What will your daily responsibilities include in this role?
- Provide day-to-day administrative support to the Energy Solutions sales team.
- Process customer enquiries, quotations, orders, and project documentation accurately and within agreed timescales.
- Maintain and update customer records, opportunities, and sales activities within CRM systems.
- Support the coordination of customer projects from initial enquiry through to successful delivery.
- Liaise with customers, operations, logistics, finance, and technical teams to ensure timely order fulfilment.
- Monitor sales orders and proactively communicate updates to customers and internal stakeholders.
- Contribute to continuous improvement initiatives aimed at enhancing customer service and operational efficiency.
What we ask for:
- Previous experience in a sales administration, customer service, or commercial support role.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
- Ability to work effectively within a fast-paced and customer-focused environment.
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